Little List Co

Rental Agreement & Terms of Service

San Francisco Bay Area & Contra Costa County

 

 

We proudly serve the San Francisco Bay Area and Contra Costa County. If you are outside these areas, please contact us before booking—we may be able to accommodate your event with additional fees.

 

This Agreement ("Agreement") is entered into between Little List Co ("Company") and the individual or entity placing an order ("Client"). By submitting payment or checking the agreement box at checkout, the Client agrees to all terms and conditions set forth below. This Agreement applies to all rental equipment orders and digital product purchases.

 

1. Booking & Reservation Policy

All bookings are subject to availability and are not confirmed until:

• The requested event date is approved by Little List Co, AND

• A $25 non-refundable deposit has been received

 

Additional booking terms:

• Deposits are applied toward the final order total

• Availability is first-come, first-served

• Little List Co reserves the right to decline any booking request at its sole discretion

• If the Client is an organization or entity, the individual placing the order represents that they have full authority to bind the entity to this Agreement

 

2. Payment Terms

• Full payment is due no later than 3 days prior to scheduled delivery or pickup

• Orders not paid in full by this deadline will be automatically canceled with no refund of deposit

• Bookings made within 5 days of the event date require full payment at time of booking

• Accepted payment methods include credit card, debit card, and other methods agreed upon in writing by the Company

• Applicable taxes and fees, if any, will be disclosed at the time of booking and included in the final invoice

• Any unpaid balance after the due date may incur a late fee of 1.5% per month or the maximum allowed by applicable law

 

3. Deposit & Refund Policy

Deposit Terms:

• The $25 deposit is non-refundable under all circumstances

• Deposits are forfeited upon cancellation regardless of timing

• Deposits may not be transferred to a different event date without prior written approval

 

Refund Schedule for Remaining Balance:

• Cancellations 21 or more days before the scheduled event: remaining balance fully refunded

• Cancellations 15–20 days before the scheduled event: 50% of remaining balance refunded

• Cancellations within 14 days of the scheduled event: remaining balance is non-refundable

• All payments made within 3 days of the event are non-refundable

 

Rentals are non-refundable due to weather conditions under any circumstances.

 

4. Cancellations & Changes

• All cancellation requests must be submitted in writing to Little List Co

• Date changes are subject to availability and are not guaranteed

• Any order changes must be requested at least 3 days prior to the event and are not guaranteed

• Little List Co reserves the right to cancel an order due to safety concerns, non-payment, or circumstances beyond its control, and will issue a refund per the schedule above

 

5. Delivery, Pickup & Service Area

Standard delivery fee: $50. We proudly serve the San Francisco Bay Area and Contra Costa County. Clients outside these areas must contact Little List Co prior to booking; additional fees may apply and service is not guaranteed.

 

Client Delivery Obligations:

• Provide a clear, safe, and accessible delivery location

• Ensure a responsible adult is present to accept delivery

• Notify Little List Co in advance of any stairs, elevators, distance, or obstacles

• Failure to disclose delivery challenges may result in additional fees or canceled delivery without refund

 

Pickup Conditions – at time of pickup all items must be:

• Folded and broken down

• Returned to the original pickup location

• Free of food, debris, and excessive dirt

 

Failure to meet pickup conditions may result in cleaning fees, additional labor charges, or delayed pickup fees.

 

6. Rental Period & Late Returns

• The rental period begins when Equipment is delivered or picked up and ends when all items are returned to the Company

• Equipment must be ready for pickup at the agreed time; late readiness may result in additional rental or late fees

• If Equipment is not returned by the agreed-upon time, the Client may be charged a late fee of $50 per day until returned

• If Equipment is not returned within 3 days of the agreed-upon return date, the Client will be charged the full replacement cost of the Equipment

• Client must communicate any delays in advance to avoid additional charges

 

7. Equipment Inspection & Acknowledgment

• The Client acknowledges that all Equipment was inspected and deemed to be in good working order at the time of receipt

• Any damages or defects must be reported to Little List Co immediately upon receipt

• Failure to report pre-existing damage at the time of receipt may result in the Client being held responsible for that damage

 

8. Equipment Responsibility

The Client assumes full responsibility for all rented items from the time of delivery until pickup, including responsibility for loss, theft, and damage.

 

The Client agrees to:

• Pay for repair or full replacement cost of any damaged items

• Pay full replacement cost for any missing or stolen items

• Return all Equipment in the same condition as received

 

Additional charges may apply for broken or damaged items, missing parts, or excessive cleaning required. All fees will be charged to the card on file or invoiced to the Client.

 

9. Credit Card Authorization for Damages

• Prior to releasing Equipment, the Company may conduct a credit card authorization to verify sufficient funds to cover the full replacement cost

• This authorization does not result in a charge unless the Equipment is returned damaged, lost, or not returned

• By agreeing to these terms, the Client consents to this authorization and any subsequent charges for damages or losses

• Charges for damages or losses will be processed within 5 business days of the Equipment's return, and an itemized invoice will be provided

 

10. Prohibited Uses

• Equipment shall not be used in any manner inconsistent with its intended purpose, in unlawful activities, or under unsafe conditions (including extreme weather, inadequate supervision, or unauthorized modifications)

• If Equipment is used in the presence of minors, the Client agrees to ensure all minors are supervised by a responsible adult at all times

• The Client may not relocate, sublease, or loan Equipment to any third party or to any address other than the originally agreed-upon event location without prior written consent

• Violations of this provision will result in immediate termination of this Agreement, and the Client will be liable for any resulting damages

• Unless otherwise agreed in writing, all rentals are drop-off only; the Client is responsible for setup, proper use, and safe handling of all items

 

11. Weather Policy

• Rentals are non-refundable due to weather conditions under any circumstances

• The Client assumes responsibility for protecting Equipment from rain, wind, extreme heat, and other weather conditions

• Damage to Equipment caused by weather will be charged to the Client at full repair or replacement cost

 

12. Liability Waiver & Assumption of Risk

• The Client assumes all risks and responsibilities associated with the use, operation, and possession of the Equipment

• The Client assumes full responsibility for safe and proper setup, operation, and supervision of the Equipment

• Little List Co is not responsible for injury or damage resulting from use of rented items, delays caused by traffic, weather, or unforeseen circumstances, or indirect or consequential damages

• In no event shall Little List Co’s liability exceed the total rental fees paid by the Client for the applicable order

• The Company shall not be liable for incidental, indirect, or consequential damages of any kind

• The Client acknowledges that the use of rented equipment carries inherent risks, including but not limited to personal injury, death, and property damage, and voluntarily assumes all such risks on behalf of themselves and all participants at their event

• Little List Co is not responsible for any injuries, deaths, or property damage occurring during the rental period, regardless of cause

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13. Indemnification

The Client agrees to indemnify, defend, and hold harmless Little List Co, its owners, employees, and agents from any and all claims, damages, losses, or legal expenses (including reasonable attorney fees) resulting from:

• The use or misuse of the rented Equipment

• Any injury to persons or damage to property arising from the Client’s event

• The Client’s breach of any term of this Agreement

• Any claims, losses, injuries, deaths, or legal expenses arising from the use or misuse of the Equipment by the Client or any third party present at the event

 

14. Digital Products Policy

All digital products sold by Little List Co are subject to the following terms:

• All digital product sales are final — no refunds or exchanges

• Digital purchases are non-refundable and non-exchangeable under any circumstances

• Unauthorized sharing, resale, or reproduction of any digital product is strictly prohibited

• Little List Co retains all intellectual property rights to its digital products

• Licenses granted for digital products are personal and non-transferable

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15. Force Majeure

Little List Co is not responsible for delays, cancellations, or damages caused by events beyond its reasonable control, including but not limited to acts of God, extreme weather conditions, natural disasters, pandemic or public health restrictions, or government orders. In such cases, Little List Co will work with the Client in good faith to reschedule where possible.

 

16. Photography & Marketing Consent

By agreeing to these terms, the Client grants Little List Co permission to use photographs or videos taken during the rental period for marketing, social media, or promotional purposes, unless the Client submits a written opt-out request prior to the event date.

 

17. Duration of Agreement

This Agreement shall remain in effect for a period of 365 days from the date of acceptance and shall apply to any and all Equipment rentals and digital product purchases made by the same Client during that period, unless otherwise terminated or amended in writing by both parties.

 

18. Governing Law, Venue & Legal Fees

• This Agreement shall be governed by the laws of the State of California

• Any disputes arising from this Agreement will be resolved in the appropriate courts in Contra Costa County, California

• In the event of a dispute or collection action, the prevailing party shall be entitled to recover reasonable attorney fees, court costs, and collection expenses

 

19. Severability

If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

 

20. Agreement & Acceptance

By submitting payment or checking the agreement box at checkout, the Client acknowledges that they have:

• Read and fully understood this Agreement

• Agreed to all terms and conditions outlined above

• Accepted full responsibility for the rental order and/or digital purchase

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If the Client is an entity or organization, the individual agreeing represents and warrants that they have full authority to bind the entity to the terms of this Agreement. 

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                                                                                                                                                                                                                                                                                                                     Last updated: May 2026

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